How do I obtain a medical document?

There are three ways to get a medical document with Hero Dispatch. You do not need an account first. We create one for you.

1. Apply through us. Complete the medical document application. A licensed practitioner reviews it, usually within two business days, and contacts you if anything is missing. You will get an email once it is issued.
2. Transfer an existing document. Already registered with another provider? Register on our transfer page, then use our Medical Document Transfer Request Tool. We send the official request to your current provider for you, so you do not have to chase them. You can also just ask them to fax it to Rosebud Productions Inc. at 1-833-392-1180 if you prefer.
3. Take a blank document to your own practitioner. Download the blank Hero Dispatch medical document, bring it to your healthcare practitioner, and send it back to us once it is signed.

After your document is in place, we submit it to Medavie Blue Cross for coverage authorization. That takes up to two weeks, and we can enable a bridge order if you need product sooner.